At Milksource.in , we strive to provide high-quality A2 milk products and excellent customer service. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
We offer refunds under the following conditions:
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The product received is damaged or defective.
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The wrong product was delivered.
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The product was not delivered within the estimated time frame (except for carrier delays beyond our control).
2. Non-Refundable Items
We do not accept refunds for:
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Perishable items (such as A2 milk) unless they are damaged or defective upon arrival.
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Products that have been opened, used, or not in their original condition.
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Orders placed with incorrect shipping details provided by the customer.
3. Requesting a Refund
To request a refund, please follow these steps:
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Contact our customer support team at 9036903215 within [X] days of receiving your order.
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Provide your order number, proof of purchase, and clear photos of the issue (if applicable).
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Our team will review your request and notify you of the approval or rejection of your refund.
4. Refund Processing
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Approved refunds will be processed within [X] business days.
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Refunds will be issued to the original payment method used for the purchase.
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Depending on your bank or payment provider, the credited amount may take additional days to reflect in your account.
5. Exchanges
If you prefer a replacement instead of a refund, we can arrange for an exchange of the product under eligible conditions.
6. Cancellations
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Orders can be canceled within [X] hours of purchase for a full refund.
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Once the order has been processed and shipped, cancellations are not permitted.
7. Contact Us
For any refund-related inquiries, please reach out to us at:
Amarjeet Kumar
9036903215